Frequently Asked Questions

At this time, CCA and B is not accepting any new submissions or project proposals. Any submissions that are sent in via e-mail or through the postal service will not be reviewed. Similarly, for legal reasons, we are unable to discuss ANY submissions, materials, websites, or ideas regarding The Elf on the Shelf®. The brand is currently the registered intellectual property of CCA and B, and we continue to develop new products in-house. Please check back on CCA and B to check on our submission status in the future.
Product safety is a priority at CCA and B. Please view the Product Safety link under the Our Products header or click here.
Please click here to see a list of our current job openings and to apply online.
Please contact our marketing department at (877) 919-4105.

Philanthropy Questions

Yes. We only consider requests from nonprofit organizations with verifiable tax-exempt status under Section 501(c)(3) of the Internal Revenue Code. International charities must provide the equivalent of a 501c3 Tax Determination Letter and Registry Number for their home country.
No. We fulfill our philanthropic mission to positively impact the lives of children and their families—here and around the world—by partnering with local, national and global nonprofit organizations.
Our giving is focused on local, national and global programs managed by small nonprofit organizations, non-governmental organizations and charities that support children and their families by providing food, clothing, shelter and/or literacy programs. We also have a special place in our hearts for programs supporting disabled veterans and animal causes.
CCA and B Generally Does Not Support:
  • Capital campaigns and building projects
  • Deficit funding
  • Development or production of books, films, videos, television programs, or websites
  • Endowments or endowed chairs
  • Individuals Loans or investments
  • Political organizations
  • Legislative and/or lobbying causes
  • Organizations that discriminate on the basis of race, color, creed, gender or national origin
  • Research studies
  • Symposiums, conferences, conventions or professional association meetings
  • Any other funding opportunity that does not align with our philanthropic focus areas
Requests are accepted and reviewed throughout the year.
Your request will be reviewed internally. Generally, a decision is made within three weeks of submission.
We commit to responding either in writing or by telephone to every request within three weeks. Please make certain we have the correct contact information on your request. Based on staffing, we are not able to respond to phone calls for status inquiries.
We will contact you by phone or e-mail within three weeks of receipt of your request.